Below you will find the answer to the FAQs relating to
Self-catering and holiday let accomodation
- I have some self-catering accommodation or holiday cottages - why have I been sent a valuation for business rates?
- Where did the information on the valuation about my self-catering accommodation or holiday cottages come from?
- How did you arrive at a rateable value for my self-catering accommodation or holiday cottages?
- What does single bed space mean?
- My self-catering accommodation or holiday cottage has fewer bed spaces than you have valued – is my rateable value too high?
- Why is other self-catering holiday accommodation valued for less bed spaces than they advertise?
- I no longer use this property for holiday lettings – what should I do now?
- I don’t actually let my holiday unit for more than 140 days a year – why should I pay rates?
- I sent you my receipts - have you taken these into account?
- Why can’t I pay council tax on my self-catering accommodation or holiday cottages?
- Why has my property been assessed for council tax as well as business rates?
- Why does the valuation break my hotel or guest house into various rooms with or without facilities?
- Why does a neighbouring holiday property have a lower rateable value when they have more rooms available?
- What does double bed unit mean?
- I no longer use this property for short term lettings/I let the property on a long-term tenancy – what should I do now?
- Why have you listed my property as a hotel when it’s a guest house? (or vice versa)
- Why do I have to pay business rates based on the whole year when my business is seasonal?
How your bill is calculated (3 mins) A clear demonstration of what is used to work out what you actually pay in business rates.
How we value pubs (2 mins) To get a fair valuation of pubs, we look at trade levels. This video shows what we take into account.
How we value using rents (2 mins) Most properties - shops, offices, industrial premises and so on - are valued this way. See how.
How we measure your property (2 mins) A look at what we take into account to get the right measurements
How zoning works (2 mins) Confused by zone A, zone B etc? This video explains it really simply.