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What trade details do you hold for my property?
We do not give out the trade details of pubs or licensed premises online or over the phone.
The trade information on your property has been given to us in confidence and is commercially sensitive. We take data protection seriously and we will not give out information that has been provided in confidence to anyone.
If you want to confirm we hold the right trade figures, contact the VOA. We′ll ask you to go through your trade information with us and we will confirm if your figures match the ones we hold.
How your bill is calculated (3 mins) A clear demonstration of what is used to work out what you actually pay in business rates.
How we value pubs (2 mins) To get a fair valuation of pubs, we look at trade levels. This video shows what we take into account.
How we value using rents (2 mins) Most properties - shops, offices, industrial premises and so on - are valued this way. See how.
How we measure your property (2 mins) A look at what we take into account to get the right measurements
How zoning works (2 mins) Confused by zone A, zone B etc? This video explains it really simply.