Valuation Office Agency - Business Rates - List of Rateable Values

Answer:

We do not always need to visit your property if you contact us with an enquiry or to make an appeal against your rateable value.

Whether we need to visit will depend on the type of query or appeal you have made and how it corresponds to the information we already hold. For example, if it is a ‘material change’ that is having an effect on the whole area then we may not need to visit every property in order to assess the impact of the change.

If we do need to visit your property we will contact you first to arrange a convenient time. We will always show you our ID.

 

Related questions and help pages

• What to expect if we need to visit the property
• What’s a ’material change‘?
• How can I find my appeal information?
• What should I do if I think my rateable value is wrong?

• Some of the details of my valuation are incorrect – how do I get them corrected?