If you have received a printed valuation from us, the billing authority reference number and postcode are printed on it.
If you do not have a printed valuation, you can look up your billing authority reference number online. Find your property and look at its details. The billing authority reference number is displayed.
How your bill is calculated (3 mins) A clear demonstration of what is used to work out what you actually pay in business rates.
How we value pubs (2 mins) To get a fair valuation of pubs, we look at trade levels. This video shows what we take into account.
How we value using rents (2 mins) Most properties - shops, offices, industrial premises and so on - are valued this way. See how.
How we measure your property (2 mins) A look at what we take into account to get the right measurements
How zoning works (2 mins) Confused by zone A, zone B etc? This video explains it really simply.