You are on the rating appeal help page for:
The zones used are not fair - my shop is an unusual shape.
This type of issue can often be resolved by contacting your local valuation office. You will need to find your property first, if you haven′t already done so.
You can appeal if you think we have not applied the zoning measurements correctly on your property. You will need to provide reasons why you think this is the case.
What is zoning?
Zoning is a standard method of measuring retail premises for valuation purposes. It recognises that shops come in many different shapes and sizes. Before submitting an appeal, youmay want to watch a short video on how zoning works and how we measure the property. We will normally have taken unusual shapes into account when valuing the property.
Do we have the right details for your property?
The details of most properties are available on our website. You can check them and send any amendments to us online. We will check the details again. You do not need to submit an appeal to tell us about changes.
What to do next
Or
- Make an appeal. Before making an appeal, please check your property′s details as we use these to work out your rateable value.
Please note that you will first need to find your property, if you haven't already done so.
How your bill is calculated (3 mins) A clear demonstration of what is used to work out what you actually pay in business rates.
How we value pubs (2 mins) To get a fair valuation of pubs, we look at trade levels. This video shows what we take into account.
How we value using rents (2 mins) Most properties - shops, offices, industrial premises and so on - are valued this way. See how.
How we measure your property (2 mins) A look at what we take into account to get the right measurements
How zoning works (2 mins) Confused by zone A, zone B etc? This video explains it really simply.