This type of issue can often be resolved by contacting your local valuation office

The rateable value is the open market rental value of your property on the valuation date.

We use actual rents from around the valuation date, sent to us by occupiers and landlords, to work out the price per square metre used in your valuation. We look at all the varyingrents in the area and decide what is a reasonable level of open market rental value. Some types of property, such as pubs, are valued by a different method, but they are still based on open market rental value.

You annual rent may be different to the rateable value because:

• Your rent agreement is from a different date
• Your rent is not based on open market negotiations
• Your rent excludes alterations or improvements you have made to the property.

If you do appeal on these grounds then you should include your rent and the date of the rent agreement on the appeal form.

Do we have the right details?

A difference between the rent and the rateable value could be because some of the details we have on your property, such as the areas or usage, need updating.

You do not need to submit an appeal if you think this is the case. You can check your valuation and send amendments to us online.